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Pol Navarro is currently Digital Innovation & Transformation Director at TSB Bank as well as a Keynote & Associate Professor of Executive Master in Digital Business at ESADE Business School. Pol is also a Board member of Innocells, the hub of new digital ventures of Banco Sabadell.
He was previously Head of Digital Transformation at Banco Sabadell, where he led all the activity related to digital channels and commerce, new customer services and innovation. Pol has been responsible for the digital transformation of the bank, and involved in the launch of BStartup, a Fintech start-up accelerator based in Barcelona. Pol is a highly qualified digital business, customer service and ecommerce strategist, and a recognised thought leader who has spoken internationally on several banking, mobile and internet conferences. He studied Computer Science at Universidad Autónoma de Barcelona and has an MBA from Universitat Oberta de Catalunya, and also Executive Management from IESE Business School.
Mike Hobday leads IBM’s Cognitive Process Transformation Consulting Practice in UK and Ireland
The practice of 600 on-shore consultants offers a portfolio of advisory, build and operate services for clients in the public and private sectors who seek to transform their digital customer experience, their industries and platforms, breaking new ground in operational effectiveness and productivity through automation and insight.
Disciplines include Artificial Intelligence, Machine Learning, Big Data and Advanced Analytics; automation solutions including Robotic Process Automation, new leading solutions to exploit the potential of “Internet of Things” and Blockchain technologies. The Practice also includes Finance, HR, Change and Procurement specialists with deliver capability locally, near and off-shore.
In IBM Mike has led the UK Banking Practice and was formerly Financial Services Leader in Asia Pacific. He has advised Banking and FS clients globally on cognitive automation and was formerly Global Lead Account Partner for clients including Barclays, Maybank and ABN AMRO.
Prior to joining IBM Mike enjoyed an early formative career at Barclays, ultimately leading Operational Strategy for Retail and Commercial Banking, joined PwC as a Director in their Banking Strategy Practice, later Prudential as Transformation Director and immediately prior to joining IBM was Chief Executive of Atos Consulting UK, Americas and Asia Pacific and Board member of Atos UK.
Married with two grown children (TV Producer and a would be Data Scientist), Mike is an enthusiastic follower and collector of the works of Elvis Costello.
Lindley Gooden is a journalist and filmmaker who has worked at the very top levels of British broadcasting and news since the early 1990s.
He has worked in national radio and television as:
Prior to his years in the national media, he was known as the most successful Head of News in local commercial radio – launching new services and dramatically raising audience share and reach, using tools that have since been adopted by radio groups across the UK.
Lindley now works with companies, charities, government and other organisations creating and delivering their own media needs.