Insurance

Latest webinars and white papers

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Connected devices will re-define the role of the insurer, unleashing new opportunities for pre-emptive services and communication, along with the change to create greater accuracy and transparency through dynamic pricing. But in what time-frame will connected devices re-shape insurance? How can you make sure you’re well-placed to seize the opportunities? And how can you encourage customer uptake?

Tune in to this live discussion to find out.

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    Alan Hickman Head of Digital Capability & Delivery, LV=
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    Kenny Leitch Global Connected Insurance Director, RSA Group
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    Stefaan de Kezel Programme Director, Innovation and Smart Synergies, Ageas
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    Cecilia Sevillano Head of Smart Homes Solutions, Swiss Re
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    Roberto Polli Head of Telematics Service Sales , Vodafone
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    Lindley Gooden Journalist & Filmmaker
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Alexa, what impact will the rise of smart machines have on insurance jobs, operations and customer experiences? Gain insights from the crème de la crème of insurance on how to prepare for oncoming waves of AI, robotics and RPA, along with how automation will transform each insurance department. 

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    John Keppel Chief Operating Officer, Zurich
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    Parul Kaul-Green Head of M&A and Innovation, AXA
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    Steve Jackson Head Financial Crime, Covéa
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    Michael Muzio Chief Executive Officer, now4cover
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    Jacob Sloan Insurance Leader, Appian
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    Lindley Gooden Journalist & Filmmaker

Innovation, InsurTech, the Internet of Things, the connected home/car, the sharing economy, blockchain, cyber, reputational loss - these are the buzzwords of the moment and sum up the challenges facing the insurance market. How can a traditional, process-orientated and legacy-bound industry embrace new technology, new ways of thinking, and a truly customer-focused, customer-driven approach?How can it attract and retain innovative staff that think differently and are not by their very nature process-focused?

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Digital disruption and the connected customer: the operational challenges for financial services

It is swiftly becoming apparent that your operational model plays a key role in giving your customer the experience that they desire from their bank or insurance company in the 21st century. This webinar will focus on how companies can transform their operations to treat the customer as the driver of their technology and operations strategy.

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    Steve Knight Chief Operating Officer, LV=
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    Dr. Bhaskar Dasgupta Global Head of Transaction Management Unit (COO), HSBC
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    Tony Tarquini European Insurance Director, Pegasystems
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    Lindley Gooden Journalist & Filmmaker
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