Technical Checks

Wavecast Pro delivers live interactive video broadcasts to standard desktops, tablets and mobile browsers. All major browsers are supported including:

  • - Chrome 23 and above
  • - Safari 5 and above
  • - Firefox 16 and above
  • - Internet Explorer 9 and above*
  • *Please ensure Adobe Flash Player 11 or above is installed. You can download the latest version of flash here.

If you have issues try some of the following resolutions:

  1. Refresh the page - Windows PC users Press ^ Ctrl+F5. In almost all browsers, pressing ^ Ctrl+F5 will force the browser to retrieve the webpage from the server instead of loading it from the cache. Mac users • For Safari users on OS X, press ⌥ Option+⌘ Command+E to empty your cache, and then ⌘ Command+R to refresh the page. Since the cache has been deleted, the page will be retrieved from the server.
  2. Try a different browser – There are a large number of browser options. Whilst standards are converging, features vary considerably. Whilst we attempt to support older browsers, the platform is using the latest real-time technologies and the experience may be affected on older browsers. We recommend chrome for the best user experience. You can download the latest browser here.
  3. Contact us at support@wavecastpro.com.

Audio & Video Test Player

To ensure you will have a successful viewing experience and can receive live video please play the video below. You should see a moving image with sound.

Feedback

We are keen to hear you comments and any complaints you may have. Please email us at webinars@marketforce.eu.com to share your views.