Re-wiring financial services: embedding a digital culture
A shift in mindset: creating a workforce ready for the digital revolution
OpenText helps financial services institutions tackle the core issues they face, including regulatory compliance, improving staff productivity, controlling costs relating to information management, litigation and the growth of business content, and other Enterprise Information Management challenges.
The digital revolution that is currently taking place in financial services outlines the ways in which current operations are being disrupted and provides strategic approaches organisations can take to capitalise on opportunities to create value.
Digitising content enables Financial Institutions to simplify their volumes of information, digitalise their operations, and accelerate their business for success in the digital world.
For more information about OpenText visit opentext.com.
Tony Stenning, Managing Director, is the head of BlackRock's UK Retail Business.
Mr. Stenning service with the firm dates back to 2000, including his years with Mercury Asset Management and Merrill Lynch Investment Managers (MLIM), which merged with BlackRock in 2006. He plays an active role with a number of industry bodies, frequently engaging with regulatory authorities and government on a range of industry issues/ initiatives. In addition to heading the UK Retail business Mr. Stenning is also a member of the Leadership Committee and is CEO of BlackRock Fund Managers Limited. He is also a regular speaker on various industry topics.
Prior to joining BlackRock, Mr. Stenning spent several years in private client fund management with a particular focus upon collective investment schemes. Mr Stenning holds a BA (Hons) in Economics and is also a Fellow of the Chartered Institute for Securities & Investment.
David has over 30 years’ experience in General Insurance, roles including Chief Commercial Underwriter at one of AXA’s largest branches, Reinsurance Manager, Casualty Insurance Manager, before moving to claims in 2003. After leading AXA’s Personal & Commercial Claims Teams, David returned to Underwriting as Managing Director, Underwriting, and now has a broader role reporting in to CEO Amanda Blanc, as part of the newly recombined AXA general insurance businesses in the UK
He was heavily involved in the government and ABI responses to the ‘Liability Crisis’ way back just after the Access to Justice Act, and continues his lobbying work as the insurance industry looks to remove unnecessary costs and delay from the current adversarial compensation process. He is an outspoken critic of Claims Farming, Credit Hire, High Legal Costs and exaggerated Whiplash Claims.
As well as operating at an Executive level within AXA Insurance, David is a Non Executive Director of AXA Assistance UK, Vice President of the CII and Chair of the CII Underwriting Faculty. He is Chair of the recently formed Autonomous Driving Insurance Group and RISCAuthority, was previously a member of the National Stakeholder Council for the Governments ‘Workplace Health Connect’ initiative during its currency, and was a Director of Thatcham, the Insurance Industry Motor Vehicle Research Institute for four years.
He is a member of various AXA Group Boards and has represented the UK on Asbestos, Health, Pollution and Fraud issues. He speaks regularly at conferences and other events in the UK and Europe on a variety of subjects including most recently, improving customer service, flooding, climate change, Big Data & Driverless cars
David has also appeared on BBC Breakfast TV, Sky, Channel 4 and BBC News, as well as Radio 4’s ‘Today’ Programme, being interviewed on topics varying from Compensation Culture to Business Crime.
David originally hails from Bristol (explaining his passion for Bristol Rovers!) but now lives in Suffolk with his wife Catherine and two young sons Evan (10) & Ryan (8).
Rob runs a small innovation team in the Business and Private banking diversion of RBS. His team is focused on finding and driving new solutions to meet the business' biggest challenges. He is also linked into the banks overall innovation projects to help shape responses to upcoming regulation like Open Banking, PSD2, and GDPR.
Prior to joining RBS 3 years ago, Rob ran his own consulting firm for 6 years delivering projects across finance, marketing and operations. Before that he spent 10 years in corporate positions (John Deere, Hewlett Packard) mainly working as a financial analyst/marketing operations manager.
Rob has an MBA from San Diego State University and a Maths degree from Villanova University. Although you may (just) detect an American accent, Rob has lived in the UK for last 8 years and Barcelona Spain for the 8 years prior.
Laurence Leyden, General Manager for Financial Services in EMEA at SAP. Laurence is responsible for all elements of Banking, Insurance and Capital Markets. A veteran of 15 years at SAP he previously headed the global transformation team, ran the global pre-sales organisation, and lead the EMEA Value Engineering and Core Banking teams. Laurence specialises in understanding real customer needs and how SAP and partners help drive transformation across organisations. Increasingly this involves reviewing business models and aligning to the benefits that true digitisation enables. He is heavily engaged in looking at the changes facing banks and promoting the role of innovation and looking at how SAP views ‘the bank of the future’. He is regularly quoted in the financial press and speaks on behalf of SAP at various industry summits and events as well as with the analyst community.
Simon has over 20 years of experience in the IT technical field. As a market visionary, he has gleaned a keen understanding of emerging products and web technologies and has used this knowledge working within a wide range of industries including both public and commercial sectors.
Since Joining OpenText in 2008, he has successfully enabled delivery of On-Premise and On-Demand software and hardware solutions. His current position sees him leading solution and technical sales within the UK & Nordics regions, working with customers and prospects to resolve their business problems and drive sales revenue.
Simon has extensive experience in successfully delivering Web Content Management, Web Applications, Social Media, Document Management Solutions, Business Intelligence, CRM and E-commerce solutions.
Lindley Gooden is a journalist and filmmaker who has worked at the very top levels of British broadcasting and news since the early 1990s.
He has worked in national radio and television as:
- A Senior BBC Journalist
- A presenter on channels as diverse as BBC One, Radio 1, BBC Three and Five and a range of other national and regional radio stations.
- The Consumer Affairs Correspondent on Sky News and Five
Prior to his years in the national media, he was known as the most successful Head of News in local commercial radio – launching new services and dramatically raising audience share and reach, using tools that have since been adopted by radio groups across the UK.
Lindley now works with companies, charities, government and other organisations creating and delivering their own media needs.